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Q: What does it cost to run?
A: These Italian made machines are very economical. Based on 20 cents per kilowatt would give you the following costs to run; 3 bowl would cost only 22 cents per hour, 2 bowl just 16 cents per hour, and single bowl would be 11 cents per hour when running in slush mode.
Q: How long does the product last.
A: Our Fruit /Fun/Isotonic and Kidsafe range have a recommend lifespan of 5 days in the machine if kept refrigerated once mixed.
Q: How long does it take to clean, and what maintenance is required.
A: For a full empty and refill, plus lubricating all parts required usually takes around 15min per bowl. We recommend removing the left hand side panels once every 3-4 weeks and gently brushing any build ups off the condenser (this will be demonstrated during installation).
Q: What do I use to clean my machine.
A: We recommend using the Essential Slush cleaning sanitizer supplied by your local Essential Slush distributor.
Q: How heavy is the machine.
A: A 3 bowl slush machine is 70kg empty.
Q: How long does it take the machine to freeze ready for use.
A: On average with a full 10 litre bowl it take 1 hour if the product is mixed with room temperature water, if the product is mixed with chilled water the process is much faster.
Q: Can I put any sort of product in my machine? Or just use soft drink straight from the bottle?
A: No the machine requires exact sugar levels (brick count) to freeze correctly and not damage any parts, incorrect product usage voids your Essential Slush Warranty. Using quality product is also the key to great repeat sales!
Q: What is the difference between Fun/Fruit/KS and Isotonic Slush.
A: Fun Slush is a sugar based product.Fruit slush is made from Deionised apple juice.KS Slush is made from Apple Juice and contains nature equivalent colours and flavour.
Isotonic is a sports based energy drink.
Q: How much does each bowl hold.
A: 10 Litres of product
Q: How often does my machine need to be service or inspected by and Essential Slush Technician.
A: It is recommended that you machine is inspected every 6mths and any parts suffering wear and tear are replaced.
Q: Is there any special power requirements for the machines.
A: No your machine requires a standard 10 amp power point.
Q: How much ventilation is required around the machine.
A: 100mm either side is the minimum required.
Q: Can I only put in a couple of litres at a time?
A: No, the machine must have a minimum of 5 litres to work correctly, there are 2 x lines on the outside bowl marking the 5 litre and 10 litre levels
Q: I have seen some Slush Machines with ice on the outside of the bowl, will this happen with this machine.
A: Ice on the outside of the bowl is cause by moisture in the air from air conditioners, this usually occurs on machines positioned fairly close to the A/C units.
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